If you’re having any issues with your device or have encountered a manufacturing defect, do not worry, we are always ready to assist! 

 Please kindly fill out our warranty form below and we’ll get back to you as soon as possible. Valid proof of purchase and batch number is required. 

Email: info@krazevape.com 

Hours of Operation: Monday to Friday, 9:30am-5:30pm (EST)*
*Our offices and operations will be closed on December 25th-26th 2024 and January 1st, 2025 for the Holiday Season.

Note: A person of legal age will need to be present to receive any of our replacement packages.